How to Help a Sick Person: Safe, Simple Steps That Work

TL;DR:
- Check for red flags first, call your local emergency number if needed.
- Keep them resting, hydrated, and comfortable with light, frequent care.
- Cut infection risk with handwashing, masks, clean air, and surface cleaning.
- Use medicines only as labeled. Never give aspirin to kids.
- Track symptoms and fluids. Get medical help if signs worsen.
Start with safety: check for red flags
Look for life threatening signs. Examples include chest pain, trouble breathing, severe bleeding, seizure, stroke signs, or sudden confusion. If any are present, call your local emergency number right away, such as 112, 911, or 999. St John Ambulance lists these as reasons to call emergency services now.
Flu and other infections can also turn serious. Seek urgent care if an adult has chest or belly pain, trouble breathing, confusion, seizures, no urination, severe weakness, or symptoms that improve then worsen. For children, warning signs include fast or hard breathing, blue lips, chest pain, dehydration, seizures, or lack of alertness.
Step 1: Ask, listen, plan
Introduce yourself and ask what they need. Keep questions simple. What hurts most? Are they eating and drinking? What medicines do they take?
Agree on a plan. Who will check temperature and fluids? Who will call the doctor if things change? Write this down so others can help.
Step 2: Make them comfortable
Rest and hydration
Encourage rest. Offer small sips of water, oral rehydration drinks, or clear soups. Use a straw or cup with a lid if holding a cup is hard.
If nausea is present, try tiny, frequent sips. Avoid alcohol. Watch for dehydration, like very little urination or very dark urine. In children, no urine for 8 hours or no tears when crying is a warning sign that needs medical attention.
Easy food
If they can eat, offer small, bland meals. Examples are toast, rice, bananas, yogurt, or soup. Let them choose what feels OK. Do not force food.
Fever and aches
Use cool cloths, light bedding, and room temperature comfort. Avoid over bundling. If you use fever reducers, follow the label and local guidance. Do not mix medicines unless a clinician advises it.
Step 3: Prevent the spread of germs
Good infection control protects the whole home.
- Wash hands with soap and water for 20 seconds. Use alcohol hand rub if soap is not available.
- Avoid face to face contact and keep visits short.
- Improve indoor air. Open windows, use an air purifier, or meet outdoors if possible.
- Clean and disinfect high touch surfaces daily.
- Handle tissues and laundry with care. Wash hands after.
If you must be face to face, wearing a well fitting mask adds protection, especially in close contact. Keep shared spaces well aired. These steps lower risk for many respiratory viruses, not only flu.
Step 4: Use medicines safely
Read medicine labels and follow dosing and timing. Check for drug allergies and interactions. When in doubt, ask a pharmacist or clinician.
Never give aspirin or salicylate products to children or teens during viral illness. Health authorities warn of the risk of Reye syndrome. Use child labeled acetaminophen or ibuprofen instead if advised. Follow local age limits and dosing.
Do not crush or split pills unless a label or clinician says it is safe. Never give food or drink to someone who is drowsy or vomiting and cannot sit up.
Step 5: Set up a simple “sick room”
Choose a room with good airflow, if possible. Place a trash bag, tissues, water, a thermometer, and a notepad within reach. Keep hand rub at the door. Limit visitors to one caregiver. Clean the bathroom often.
Step 6: Track symptoms and fluids
Take temperature 1 to 3 times a day. Note cough, breathing effort, pain level, and bathroom trips. Record what they drink and pee. A short log helps you spot change and talk clearly with a clinician.
Call for medical advice if fever lasts more than a few days, symptoms worsen after improving, or new warning signs appear. The CDC lists specific emergency signs for adults and children.
Step 7: Care for special groups
Older adults, pregnant people, and those with heart, lung, kidney disease, diabetes, or weak immune systems can get sicker, faster. Contact their clinician early if they worsen or cannot keep fluids down. Follow any disease specific plan they already have.
Step 8: Support the person, not just the illness
Keep the room quiet and the lights soft. Offer help with showers, clean clothes, and phone calls. Ask about worries. Bring a book, music, or a show they like. Short check ins feel caring without tiring them out.
Step 9: Help with logistics
Arrange childcare, pet care, and work notes if needed. Refill regular medicines on time. Set alarms for doses. If available in your area, use telehealth for routine check ins.
Quick care checklist
Do | Avoid |
Wash hands before and after every contact | Sharing cups, towels, or utensils |
Keep visits brief, wear a mask in close contact | Face to face, long visits |
Offer frequent sips of fluids | Alcohol or very sugary drinks if nauseated |
Light bedding, cool cloths for comfort | Overheating with heavy blankets |
Follow medicine labels, check age limits | Giving aspirin to kids or teens |
Track symptoms and urine output | Ignoring warning signs or sudden change |
Clean high touch surfaces daily | Crowded rooms with stale air |
When to seek urgent or emergency help
Call your local emergency number at once if you see stroke signs, chest pain, severe breathing trouble, heavy bleeding, seizure, or sudden confusion. If you are unsure, err on the side of calling. This is the fastest route to time critical care.
For flu like illnesses, get urgent help for the warning signs listed above. These include trouble breathing, confusion, seizures, no urination, and dehydration in children.
Why it matters
Good home care helps people rest, recover, and avoid complications. Simple infection control protects family members. Knowing red flags gets the right help fast. These steps save time, stress, and in some cases, lives.
[Related: Build a home first aid kit → https://clubrive.example/first-aid-kit]
[Related: How to prepare for telehealth visits
Sources:
- CDC, Caring for Someone Sick | Influenza (Flu), https://www.cdc.gov/flu/takingcare/caring-for-someone.html, published 2024-03-22
- St John Ambulance, When to Call an Ambulance, https://www.sja.org.uk/get-advice/i-need-to-know/when-to-call-an-ambulance/, page last reviewed 2025-04-28
- CDC MMWR, Surgeon General’s Advisory on the Use of Salicylates and Reye Syndrome, https://www.cdc.gov/mmwr/preview/mmwrhtml/00001108.htm, page last reviewed 2001-05-02